Return Policy
Learn the conditions for product returns and service cancellations.
Key deadline
30 days from delivery to request adjustment, remake or return.
Frame condition
Frames must be in good condition to process any case.
Contact
support@simplelenses.com · (555) 123-4567
Returns
If you are not satisfied within the first 30 days, contact us to evaluate an adjustment or return. We may request photos or reshipment of your glasses for inspection.
Conditions
- Frames must arrive in good condition to process any adjustment.
- Returns are subject to quality inspection.
- Shipping costs may be non-refundable.
Process
Email us at support@simplelenses.com with your order number. We'll guide you with shipping instructions and case tracking.
For detailed refund information, see the Return & Refund Policy.